In the early 1990s, I was a volunteer rescue operator with the NSW State Emergency Service, attached to the Hawkesbury unit which covered a huge area spanning from St. Albans across to the botanical gardens on the Bells Line of road. The crew was regularly called upon to travel an hour or more to attend incidents.
In 1994, a series of bushfires went through several areas in own patch, the biggest in the Grose Valley South of Mount Bowen. We were called to evacuate residents up there due to the size and speed of the fire, and the fact that there was one road in and out. Some people were insistent upon staying to defend their houses. Some cried. Some panicked. Others took their fears and frustrations out on us.
We were preparing for what we thought was the inevitable arrival of the fire, a raging thing with a front a kilometer long. Even from a couple of kilometers away, the heat was like sitting in front of an electric radiator. While we were going through the truck and checking equipment in an attempt to quell our own fear, something happened. There were two or three bushfire service trucks with us up at Bowen. Suddenly, there was a squawk from their radios followed by a flurry of activity. They left at speed. We found out shortly after that a backburn had got out of control and had closed the only road out. We were trapped.
For two hours, we believed that we would die up there. It has remained one of my proudest memories how we stood together, eight people from diverse walks of life, in our fluoro orange overalls and waited for what seemed to be a final stand. However, the firies did their job and we were able, a number of hours later, to leave Mount Bowen.
The next day, reinforcements arrived from South Australia. I remember sitting in the dirt beside the road near the Kurrajong Heights Hotel watching a convoy of white trucks- 40 or so – roll past, with fresh crews. I sat in the dust and cried. It was the first time I experienced being a part of something big – something important.
I feel the same way about working for ARAFMI. I started with the organization as a volunteer, researching and collaborating on grant and funding applications, then moving through a variety of paid roles in administration, consultation and now caretaking the information service pending the appointment of a permanent replacement for our previous coordinator, Vesi Petruseva.
When our daughter experienced onset of bipolar disorder and bulimia nervosa in 2004, we were at a loss what to do. We tried doctors, psychologists, pediatricians. Because of the stigma attached to mental illness, our daughter was resistant to seeking treatment, so we managed her at home. As primary care-givers, my wife and I bore the brunt of this, but it affected everyone in the house. Her brothers and sister asked why she got all the attention, why we always talked about her and her illness, why there was never any money around.
Our daughter married and moved to the US in mid 2007. Later that year was the first time that anyone said the words “Family and carers Mental Health Program” to us. There were supports that we, as individuals and as a family, should have had, but we were completely unaware of them. Like many carers, we managed our “family secret” ourselves, at great emotional and financial cost.
My motivation for my work with ARAFMI is simple. I believe that my family and I were failed by the service providers around us. At the time both my wife and I were university lecturers, so it was not that we lacked intelligence or the ability to communicate. The problem was we were thrust without warning into a world we were, at that stage, completely unfamiliar with, a world where services were fragmented, poorly resourced, and shrouded in mystery.
The harsh reality is that, in many ways, we were lucky. We had paid work, transport, and education. Many carers – thousands of them – face far more difficult situations than we did. My motivation is to do anything and everything I can to lighten the load for Mental Health carers who are, as we were, lost in an alien and frightening world without a guide. When I am tired, I think of parents, partners and friends who have spent all night waiting in Emergency at the local hospital or at home on suicide or self-harm watch. When I am hungry, I think of those who are trying to survive on meager CentreLink benefits or on whatever part-time or casual work they might be able to find and keep in spite of their care responsibilities. I want people to know about and able to access the supports that we could and should have had.
With ARAFMI, I feel a part of something vitally important – something that can withdraw the wedge of stigma and bring people together and connect them to services that they desperately need, when they need them. Not since the fires of 1994 have I felt the same fraternity, the same sense of purpose. In the community sector, salaries, even for managers, are not that high. The hours are long. The work never stops. Despite all this, I have never been happier in a position, and it has been a great privilege and pleasure to work with ARAFMI.
When I was young and worked for the AMP Society, our motto was “Amicus certus in re incerta” – “A sound friend in uncertain times”. This is my own vision for ARAFMI into the future – a continuously improving support for ordinary people facing challenges and obstacles that those who have not shared the experience of being carers cannot understand.
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Comments
The care and support of loved ones no matter what their plight should not have to come to this; in some ways it should too.
My son is seriously ill. He both wants help and because of his condition obstructs his own path to that help. he lives with his dad; his dad is at the end of his rope.
They live in regional NSW the services are terrible; the staff second rate and the understanding of complexity with mental illness seems to be non existent. Keep doing what your doing. spread it far and wide without losing its uniqueness.
Be there for others.
cure4u
Hi Gerard
Have just read your blog.
I remember the 94 Fires well travelling back down to Sydney from Western NSW. Sydney encroached North & South by smoke which we could see as we're approaching, through the mountains. Though what was most notable was the choking smell of Eucalpytus from the Blue Mountains with the next day or two them exploding.
1998-9 saw my brother developing his first Psychosis. Despite being a health professional as a Nurse dealing with all aspect of health care even I was at a loss in how to help.
Thanks to searching which I'm known for when I have knowledge lacking, I joining the local support group in Parramatta under Schizophrenia Fellowship. The comardy & friendship throughtout not only the local support group of consumer & career network which I'm know the contact person for the last 5-6 years & the Schizophrenia Fellowship & the great work those involved whether they are paid/volunteer.
I have found that sometimes very little has changed in the availability of information at the front face NSW government services which is provided to those at the beginning of the journey. With each individual-family etc having to seek out information instead of being given the resources to start.
Educating the service provides-Front Face which the Schizophrenia Fellowship is so good at doing with the Remind Education Program is paromont in trying to improve the stigma which still shrouds mental illness to creat better outcomes for all concerned.
Leslie, there's definitely a need for front-line workers to have a better understanding of mental health issues - especially those who don't work in mental health roles as such. Centrelink, Housing NSW and similar agencies come into daily contact with people who are affected by mental illness either directly or as family members or carers. The way that these clients are dealt with varies greatly based largely on the luck of the draw and the experience and knowledge of whichever staff member happens to serve you. To make things easier - and more efficient - for consumers and carers, this is something that has to change.
Jonathan, thanks for your feedback. My belief is that one of the reasons the plight of carers is so "quiet" in political terms is that the problem is largely hidden. Family carers exist (in my opinion) because services do not, or at the very least because the people that are supposed to be serviced by them are unaware of the services available or how to access them, or, in many cases, they are structured in a way which is not suitable to their needs. Respite services tend to be a good example of this latter point. What happens to those without resources? The research that we have access to here in Australia suggests that around two thirds of carers will experience some form of psychological disorder related to the stress and demands of their caring role, as well as significantly poorer physical health than non-carers. However, because of their determination, these problems remain hidden.
Thanks for sharing that Gerard.
Your story moved me, partly because you reminded me of my own experience, when I first realised my father was developing Alzheimer's.
I was pretty sure I was a capable, competent, professional, with an MBA and many years experience in business management, so I had trouble understanding why I found it so hard to navigate the 'aged care system'.
Sadly, I came to realise this was a misnomer. I found little evidence of care, or of any system to speak of.
Like you, I also wondered, if I found it so hard, what happens to all those patients and carers who don't have access to the same resources I have?
Since then, I have spoken to so many people who have been through similar situations and realised this is is a very common experience, which is strangely under-represented in the public arena.
I applaud and appreciate your decision to transform your personal challenges into a positive benefit for your community.
You helped me today.
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